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Alerts and follow-up

Follow every alert through to resolution.

Bring the situations that matter into one list. Acknowledge an alert, look into the cause, and mark it resolved with a record of each step.

narlinx .

Temperature alert

Example

Temperature alert

Cold room 2

Reading when raised8.6 °C

Rule: temperature above 8 °C

  1. Active

    Cold room 2 · 8.6 °C

  2. Acknowledged

    Mira · 14:04

  3. Resolved

    Temperature checked · 14:11

Follow an alert from detection to resolution

In your day-to-day work

A shared record of what happened.

  1. 01

    Follow each alert to resolution

    Move from active to acknowledged to resolved. The timeline shows who took action and when.

  2. 02

    Choose what deserves attention

    Use rules and flows to decide which device events or readings should raise an alert for your team.

  3. 03

    Give each team the right view

    See new alerts as they arrive, filter the list, and keep each site’s alerts visible to the people with access.

In practice · an example

From a high reading to a checked cold room.

A temperature rule raises an alert. The team can see the reading that prompted it, acknowledge the issue, and record when it is resolved.

  1. 01

    See the alert

    Cold room 2 reports 8.6 °C, above the rule’s 8 °C limit.

  2. 02

    Acknowledge it

    The team records that the alert has been seen and is being checked.

  3. 03

    Mark it resolved

    Mark the alert resolved after checking the situation. Its timeline keeps the record.

Let’s talk about your setup.

Tell us what you use today and what you need to keep track of.

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